Before you assume the worst, a door that will not open often has a simple cause. Start with the basics and work up.
Check the opener for power, and confirm the remote batteries are fresh. Look for a pulled red emergency-release cord, which disconnects the door from the opener. Inspect the photo-eye sensors near the floor, if they are misaligned or blocked, many openers refuse to operate.
If the door is crooked, heavy, or you see a gap in a spring, stop, those point to a spring or cable problem that needs a technician. When in doubt, call and we will diagnose it safely.
Call (855) 557-5454 for 24/7 service, or get a quote.
Tell us what is going on and we will get a licensed technician on site, on time.