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Garage Door Will Not Open? A Quick Troubleshooting Guide

A practical guide from the MS Facility Solutions team.

Before you assume the worst, a door that will not open often has a simple cause. Start with the basics and work up.

Check the opener for power, and confirm the remote batteries are fresh. Look for a pulled red emergency-release cord, which disconnects the door from the opener. Inspect the photo-eye sensors near the floor, if they are misaligned or blocked, many openers refuse to operate.

If the door is crooked, heavy, or you see a gap in a spring, stop, those point to a spring or cable problem that needs a technician. When in doubt, call and we will diagnose it safely.

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