MS Facility Solutions — SMS Opt-In & Consent

 

MS Facility Solutions LLC provides commercial garage door service to property management companies, warranty administrators, third-party service networks, and other business clients. This page describes our SMS messaging program and how authorized contacts can opt in, opt out, and get help.

Program name: MS Facility Service Alerts Operator: MS Facility Solutions LLC Contact: info@msfacilitysolutions.com

What messages you'll receive

After opting in, MS Facility Solutions may send SMS messages related to: job dispatch and work order assignment confirmations, technician arrival time notifications, service completion and invoice summary notices, post-service follow-ups on completed work, and account-related billing and scheduling notices.

Message frequency

Message frequency varies based on job activity. Most authorized contacts receive fewer than 8 messages per month.

Message and data rates

Message and data rates may apply. Check with your mobile carrier for details on your plan.

How to opt in

Authorized contacts may opt in by: (1) checking the SMS consent box when authorizing a work order on msfacilitysolutions.com; (2) texting JOIN to +1 (888) 311-5234; or (3) providing written or verbal consent to an MS Facility Solutions representative and confirming by replying YES to the confirmation text. Consent is not a condition of service.

Consent language used at opt-in

"By opting in, I agree to receive SMS messages from MS Facility Solutions at the phone number provided, including job dispatch confirmations, technician arrival notifications, service completion notices, invoice summaries, and related account messages. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe. Consent is not a condition of service."

How to opt out — STOP

Reply STOP to any message to cancel. After replying STOP you will receive one confirmation message and then no further messages.

Getting help — HELP

Reply HELP to any message, or email info@msfacilitysolutions.com.

Carrier disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Virgin Mobile, Cricket, and most other U.S. carriers.

Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of the above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For full details, see our Privacy Policy at msfacilitysolutions.com/privacy-policy.

Terms

For complete terms governing our services and SMS program, see our Terms of Service at msfacilitysolutions.com/termsofservice.